Description

Clockwork is seeking an experienced Public Relations Group Account Director (GAD) to lead and drive strategy for a portfolio of clients over various sectors. The ideal candidate will excel in delivering innovative PR solutions, managing teams, and ensuring top-tier client service.

Key Responsibilities:

• Strategic Leadership: Provide clear strategic direction, ensuring accounts meet goals and align with agency objectives.
• Client & Team Oversight: Lead client accounts, handling high-level escalations. Mentor Account Directors, Senior Account Managers, and Account Executives to achieve exceptional results.
• Project & Crisis Management: Oversee campaign execution, budgets, and timelines. Lead crisis management, offering expert guidance during critical moments.
• Business Development & Media Relations: Drive growth within existing accounts and support new business acquisition. Build and maintain media relationships to benefit clients and the agency.
• Performance Accountability: Ensure client satisfaction, financial management, and consistent achievement of KPIs.

Key Qualifications:

• Experience: Strong PR background over a broad range of brands and sectors. Proven success in leading multiple accounts and growing portfolios.
• Leadership: Skilled in managing and mentoring teams, creating a high-performing, positive work environment.
• Project & Financial Management: Proficient in project management tools and budget oversight. Ensure timely, on-budget project delivery.
• Crisis Management: Experienced in handling crises and providing strategic advice to protect client reputations.
• Media Relations: Established media contacts over various sectors. Able to transfer relationships to teams and keep strategies relevant.
• Communication & Presentation: Strong communication and presentation skills, representing Clockwork professionally.

Additional Expectations:

• Proactive Growth: Continuously seek opportunities to improve account performance and stay updated on industry trends.
• Client-Centric: Build strong client relationships, addressing challenges proactively and ensuring long-term success.
• Operational Excellence: Manage financial processes efficiently, meet SLAs, and optimise account performance.