Description

Clockwork is a global creative agency working with brands like Microsoft Xbox and publishers such as Konami, Minecraft, and Activision Blizzard, delivering socially led campaigns that reach gaming communities around the world.

We’re looking for a Social Media Manager who gets it - a gamer first. Someone who lives in the ecosystem, understands player mindset, internet culture, fandoms, and what makes their local gaming communities tick.

You’ll be shaping ideas for audiences who care deeply, think loudly, and spot inauthenticity instantly. If you can think big, write sharp, and love building work for the world of games, you’ll fit right in

We are currently hiring in the following regions:

France

Germany

Spain

Brazil

Japan

Korea

UK

Experience Required

• Minimum 2 years’ experience managing social media and community for a AAA gaming publishing house.
• Fluent in your your local language.
• Conversational to fluent English required, with strong written communication skills essential for reporting, and stakeholder collaboration.

Key Responsibilities

• Manage and moderate daily community engagement across all major social platforms, ensuring timely, brand-aligned responses and consistent audience interaction.
• Maintain a safe, inclusive, and culturally aware community environment by enforcing moderation guidelines, escalating risks where required, and partnering closely with PR, CX, and platform teams on sensitive issues.
• Translate, localise, review, and approve regional content to ensure cultural relevance, market nuance, and brand consistency across all social touchpoints.
• Monitor community sentiment daily and surface actionable local insights, audience behaviours, platform trends, and cultural moments to inform both reactive and proactive content opportunities.
• Maintain a centralised record of regional community learnings, sentiment patterns, recurring issues, and market-specific insights to support wider strategic decision-making.
• Align local and regional social calendars with global campaign beats, marketing priorities, publishing schedules, and stakeholder expectations.
• Collaborate with internal creative teams, external agencies, and regional stakeholders to develop culturally relevant, socially native, high-engagement content tailored to each market.
• Contribute to regional and territory specific social strategy through audience insights, platform expertise, creative ideation, and community-led recommendations.
• Identify opportunities for reactive content, social first storytelling, and real-time engagement based on audience behaviour, trends, and live community conversations.
• Support campaign execution across launches, announcements, seasonal beats, and live moments by ensuring local relevance, community readiness, and strong social amplification.
• Present performance insights through clear reporting, data storytelling, and actionable recommendations, with a strong understanding of engagement, sentiment, and content performance metrics.
• Monitor competitor activity, platform changes, and industry trends across gaming and entertainment to identify opportunities, risks, and best practices.
• Work proactively in a fast-paced, cross-functional, global environment, balancing daily community management with strategic input, stakeholder communication, and campaign support.