Description

We are looking for a highly organised and proactive Sales Administrator to support our sales team and help ensure the smooth running of the sales process from enquiry through to delivery and aftercare.

This is a full-time office based role, based in Newbury.

Responsibilities

Customer & Sales Support

• Respond to incoming enquiries via phone, chat, and email
• Prepare and issue quotations based on customer requirements
• Follow up on proposals and support conversion to confirmed orders

Order Coordination

• Manage handover of confirmed orders to order management team
• Track progress and ensure timely delivery
• Act as a key point of contact between clients and internal teams

CRM & Administration

• Maintain accurate CRM records and documentation
• Upload and manage project documents across internal and supplier systems
• Support team and clients with sample requests, reporting, and pipeline tracking

General Support

• Assist with client visits and meetings where required
• Meet and greet visitors
• Daily facilities tasks such as lock reception door, check all windows closed, lights off.
• Contribute to wider team and business initiatives, staff events, and training

Experience & skills

• Previous experience in a sales support or administrative role
• Strong organisational skills and attention to detail
• Confident communicator, comfortable handling calls and emails professionally
• Proactive, with the ability to manage multiple tasks and deadlines
• Experience using CRM systems and Microsoft Office
• Customer-focused with a positive, solutions-driven approach

Key Benefits

We are a small versatile collective of makers, thinkers, and doers.

Our passion for what we do manifests in our love of craft, pride in our people and the partnerships we have with our clients. Our tight-knit team make impactful and measurable contributions in a dynamic, high-impact environment.

Being part of the Cobal team includes :

• Competitive salary (regularly reviewed, aligned to experience and skills)
• Pension contribution
• Ongoing personal development & training
• Friendly and supportive work environment
• Being part of an industry leading growing business
• Wellbeing initiatives